Contact

Get in Touch

We'd love to hear from you! Reach us at pamela.smith@thecozycollection.store and we'll get back to you within 2 business days.

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1–3 business days. Standard shipping typically takes 5–7 business days after fulfillment. 

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50.

What is your return policy?

We want you to love your order. If something isn't right, please contact us within 30 days of receiving your order and we'll make it right. If products need to be returned, they must be in original condition and unworn.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly with the carrier.